It’s a good question. Some service businesses may say their technicians in the field are the backbone of their business. Or maybe it’s their dispatching team who assigns out jobs to those technicians. Just like your own backbone, the backbone of your service business should align, support, and enable essential functions. For your business, these areas could be scheduling, dispatching, managing customers and employees, billing, and more.
Canada Furnace runs one of the fastest growing service businesses in British Columbia uses our field service management software to support all the critical service functions of their business.
Operations Manager Ryan Picton commented, “FieldLocate makes our jobs easier. Without FieldLocate, our business not be able to run as smoothly, as effectively, or as profitable as it is right now.”
Watch Canada Furnace’s video below to find out how FieldLocate has become the backbone of their business.