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Category Archives: Mobility

Take mobile payments in the field

10 Reasons You Should Be Taking Mobile Payments in the Field

There are a lot of reasons to start taking payments in the field, both for the sake of your customers and your business. Why your customers will love mobile payments Cash is Dead First and foremost, credit card payments are convenient for your customers. Rarely do your customers have more than $50 cash handy. That’s […]

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5 Ways Google Glass Could Benefit Field Service Companies

For field service companies, the right technological advancements can drive efficiency and open doors to significant cost savings. Smart glasses, such as Google Glass, are the latest technology application to benefit the service industry. According to Gartner Research Director Angela McIntyre, Google Glass and other similar products will have the greatest impact on field of […]

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5 Questions to Consider When Selecting Field Service Software

Searching for field service management software can be overwhelming. There are a number of vendors to choose but they are not all created equally. For example, some solutions are stronger in areas of scheduling appointments but have no location tracking system to track technicians in the field. Some solutions include all features in one set […]

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Why SaaS Makes Sense for Service Companies

  When it comes to selecting field service software to help manage your service company, you have a choice of deployment models. But how do you know which deployment model is best for your service business? According to Software Advice’s research, most companies are unsure which deployment model is best for their business, especially if […]

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Track What Matters

As an owner of a small to mid-size service business, you have a lot to stay on top of each day. From time sheets to payroll, jobs to invoices, and marketing to customer management, there are a lot of things that steal your focus and factor into the success (or failure) of your business to […]

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Field Service: Then and Now

Last week, we discussed 7 Ways Field Service Automation Has Revolutionized the Service Industry with cloud-based technology and mobile applications. We were still thinking about the topic this week and couldn’t help being struck by the changes that have occurred in the service industry in just a few short years. In fact we were so […]

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First Impressions of iPhone 5c for Service Companies

  On Tuesday, Apple unveiled the long-rumored iPhone 5c, which is a less costly version of the iPhone 5S that was announced on the same day.  There are a number of enhancements that a service company should review if they’re considering upgrading company phones. We spoke with an Apple Expert who outlined the new features […]

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Native App vs Web App: Which is Better for Field Service Management?

Most field service management solutions include some sort of mobile application to connect field technicians with the office.  But not all mobile applications are created equally.

Mobile devices

Why Mobile Isn’t Enough

Field Service companies are investing in mobile devices at a higher rate than before.  As with any investment, the main mission is to increase ROI for your company. It’s easy to get caught up in choosing mobile devices for your organization and there are plenty of articles out there to help in your decision-making process.  […]

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