Author Archives: Anna Wegener
There are a lot of reasons to start taking payments in the field, both for the sake of your customers and your business. Why your customers will love mobile payments Cash is Dead First and foremost, credit card payments are convenient for your customers. Rarely do your customers have more than $50 cash handy. That’s […]
The benefits of field service automation are often focused on the field technicians as it allows them to retrieve important job details and information needed to streamline service calls and better serve their customers. However, the benefits are not just limited to the technician.
In need of some fresh marketing ideas to draw attention to your HVAC business? We’ve rounded up five ideas that are easy to implement and could provide big returns for your company.
For field service companies, the right technological advancements can drive efficiency and open doors to significant cost savings. Smart glasses, such as Google Glass, are the latest technology application to benefit the service industry. According to Gartner Research Director Angela McIntyre, Google Glass and other similar products will have the greatest impact on field of […]
It’s a good question. Some service businesses may say their technicians in the field are the backbone of their business. Or maybe it’s their dispatching team who assigns out jobs to those technicians. Just like your own backbone, the backbone of your service business should align, support, and enable essential functions. For your business, these […]
Field service workers are the lifeblood of a service organization. They’re the ones on-site performing the service and interacting face-to-face with your customers. As a result, a service organization can either thrive or struggle based on the personnel they have in the field. This makes it critical that companies have the right employees with the […]
Searching for field service management software can be overwhelming. There are a number of vendors to choose but they are not all created equally. For example, some solutions are stronger in areas of scheduling appointments but have no location tracking system to track technicians in the field. Some solutions include all features in one set […]
A big thanks to everyone following us on Twitter, Facebook and Google+ as well as reading the blog. As a special year-end treat, we’ve gathered the articles that garnered the most clicks over the course of the year into one helpful bundle. Enjoy! How To Schedule More Jobs Per Day http://www.fieldlocate.com/blog/how-to-schedule-more-jobs-per-day-2/ Are Business Plans Relevant […]
On Friday, December 13, we held a Lunch & Learn event for HVAC companies located in the Chicago area who were interested in improving efficiency of their business operations. Attendees learned about how mobile devices in the field can help run their service company more efficiently. Mobile Wireless Specialist from CDW, Eric Abel spoke to […]
Reports can provide valuable insight of how your business processes are measuring up. FieldLocate customer, Frymire Services utilizes the built-in reports of FieldLocate to track technician efficiency, team productivity and marketing efforts.